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Care Instructions

Instructions

A Lifetime of Beauty

Here are a few simple instructions to help you maintain and protect your Allwood floors, and keep them looking beautiful for a lifetime.

One of the most critical steps for prolonging the life of any hardwood floor is simply keeping it clean and free of debris that can damage the outer, protective finish layer. There are different types of finishes available (ie., lacquer, polyurethane, oil, etc.), and proper cleaning methods can vary widely between them. Using the incorrect cleaning products or techniques for a specific finish can actually harm the floor. Allwood floors are finished with either a UV Lacquer or Polyurethane coating. To make sure they stay looking amazing for years and year to come, please follow these simple steps for care and maintenance.

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Cleaning Your Allwood Floors

  • Avoid scratches and excessive wear patterns. Be sure to vacuum or sweep floor regularly to remove dirt. Avoid using a vacuum with a beater bar head.
  • Clean spills immediately with a dry cloth. Stickier messes can be spot cleaned with a damp cloth, not soaking wet.
  • Use only approved cleaners. Clean your flooring with a product formulated specifically for hardwood with a lacquer or polyurethane finish. Avoid using wax, oil soaps, ammonias or petroleum-based cleaners.
  • Remove built up dirt and debris. A soft bristle cleaning brush is optimal for removing soil in wear patterns that can build up in brushed finish floors.
  • Do not wet mop or steam clean. A damp mop is fine as long as the moisture is low enough to evaporate almost immediately. But avoid using a soaking wet mop or steam cleaner, as the moister can damage the wood.

Preventative Steps To Reduce Wear

  • Use felt furniture leg pads. To avoid scratching your hardwood or bamboo, use felt pads or rubber rollers on the legs of furniture.
  • Pick up, Don’t slide. Avoid sliding or scooting heavy objects across your floor. If you need to move something pick it up, get help if it is heavy.
  • Be mindful of your footwear. Avoid shoes with spiked heels or lodged pebbles in the soles.
  • Minimize pet damage. Keep pet nails trimmed, use protective mats under water dishes and food bowls.
  • Protect heavy traffic areas. Minimize dirt and grim by placing breathable mats at exterior doorways. Mats should also be placed near sinks and other areas that may attract dirt and excessive moisture.
  • Clean spills as soon as possible. Avoid allowing liquids to stand on your hardwood floors.
  • Avoid sun damage. Periodically moving rugs and furniture, and keeping shades on windows during intense, direct light times of the day, will allow your hardwood to age and patina evenly.
  • Moderate humidity. To avoid excessive swelling and shrinking, interior relative humidity should be kept between 35% -55%, with a temperature range of 60° – 80°. A humidifier is recommended during seasonally dry weather.

Repairing Your Floors

  • Most scratches are do not penetrate the protective finish layer and can be repaired relatively easily. For minor damage, hardwood flooring scratch repair kits can be purchased at most hardware stores. As an alternative, a raw walnut can eliminate minor scratches. To use this method: use the meat from one half of a walnut. Rub your finger over the scratch several times to warm the area. Rub the nut over the area a few times in a circular motion. Let the area set for 5 minutes and then buff with a soft cloth.
  • Heavily gouged or damaged areas can be repaired through board replacement. You’ll want to preserve an extra box from the original installation for this purpose.
  • When it comes time to add an additional protective finish to your floor, we recommend a matching sheen, two-component water based finish, such a Pallmann X, or Bona Prep. These systems clean and prepare the floor to receive the new coat. To ensure a new coating adheres correctly and gloss levels meet your expectations, Allwood recommends all finishes by applied by a licensed hardwood flooring professional.
  • Contact your local hardwood flooring professionals for further repair and refurbish advice.
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Discover Your Color

It starts here. The perfect color choice combined with the right wood will make the floor you will love for years and years.

Contact Us

Allwood Hardwood & Bamboo Flooring
PO Box 1788,
Tualatin, OR 97062
Tel: 503-225-7976
Fax: 503-225-2017

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Amazing products is what we make. Helping others is what we love. Our Story

DEDICATION TO CARING

Our promise is really very simple...we care. We care about the products we make, the people we work with, and the planet we all share.

Caring is why we are very selective of who can sell Allwood products, because we know how hard our retail partners work and we want to forge lasting relationships with them. Concentrating on hand-picked showrooms in strategic locations, and giving them the tools they need, helps our partners to provide exceptional service and creates the best consumer experience possible.

And Caring is also why we focus on developing products that are responsibly produced, precision crafted, and sustainably made from 100% real wood or bamboo. Not only do we want to be good stewards of natural resources, we strive to be conscientious of what we are leaving behind as well. Wood is the only flooring product that comes from, and returns back to, the earth. That’s why you will never find printed laminates, plastics, or unnatural materials at Allwood.

Builders prefer working with Allwood products because they are made to exact quality standards. Designers appreciate the selection of relevant colors and styles. And home owners love that Allwood floors continue looking great even years after installation.

This dedication to caring has underscored our first two decades in business. And now, as we move into our next twenty years, it drives us even more to make the best floors we can—putting people and planet first.

BECOME A DISPLAYING RETAILER

You’ve seen our products. You like how they look. And maybe you are wondering how to become one of our trusted partners. It’s important you know we select only a limited number of retail locations within each region. That way, we can focus on quality, availability, and great service. And you can concentrate on helping your customers with less worry about other competitive retailers in your area. We also understand the value of showroom real estate and want to give you the tools you need without eating up valuable space.We try to create a complete product offering in a small footprint. For greater flexibility, we have multiple displaying programs that include the entire Allwood portfolio or separate programs for the Hardwood and Bamboo lines. The Allwood brand is growing rapidly, we are adding new partners all the time. So, if you are interested, make sure to contact us today at 1-503-255-7976 or CARE@Allwoodgrp.com.

CARB2 COMPLIANCE

The California Air Resources Board Phase 2 (CARB2) is a certification process by the California Air Resources Board (CARB) with an aim to reduce formaldehyde emissions and protect the public from airborne toxic contaminants. Gaining the CARB2 compliant seal indicates a product has formaldehyde levels well within what CARB2 limits considers safe. Fitting with our values, Allwood ensures all of our products either meet or exceed environmentally conscientious standards, and make the choice to have our products all CARB2 certified.

CONTACT INFORMATION

Allwood Hardwood & Bamboo Flooring PO Box 1788, Tualatin, OR 97062 Tel: 503-255-7976 Fax: 503-255-2071 Care@allwoodgrp.com www.Allwoodgrp.com
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All
Hardwood
Bamboo
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Champagne-hardwood-flooring-profile_web-square
Blanc-hardwood-flooring-profile_web-square
WHITE_OAK_allwood-hardwoof-floor-web-square
bamboo-carbonized-strand-solid-bamboo-hardwood-flooring-web-square
air-bamboo-natural-vertical-hardwood-flooring-web-square
Avery_Allwood_hardwood-flooring-web-square
Champagne-Select-hardwood-flooring-profile_web-square
HAYDEN-allwood-hardwood-flooring-square
Champagne-hardwood-flooring-profile_web-square
Tahoe-Hardwood-Flooring-Profile-web-square
Dune-hardwood-flooring-profile_web-square

Swatchbook

Mix them up and choose your favorite swatch.

All
Hardwood
Bamboo
Dark
Light
Browns
Blacks
Neutral
Adventurous
Grey
bamboo-horizontal-carbonized_web-square
Tahoe-Hardwood-Flooring-Profile-web-square
Bamboo-CARBONIZED_VERTICAL_web-square
bamboo-carbonized-strand-solid-bamboo-hardwood-flooring-web-square
Cava-hardwood-flooring-profile_web-square
Champagne-hardwood-flooring-profile_web-square
American-Walnut-w-book-full_square-WEB
teton-dark-brown-engineered-european-oak-floor_web-square
ash-dark-grey-engineered-bamboo-floor_web-square
air-bamboo-natural-vertical-hardwood-flooring-web-square
American-Hicory_Allwood_hardwood-flooring-web-square
Oswego-hardwood-flooring-profile_swatch
WHITE_OAK_allwood-hardwoof-floor-web-square
Fume-hardwood-flooring-profile_web-square
Tabor-hardwood-flooring-profile_swatch
HAYDEN-allwood-hardwood-flooring-square
earth-dark-brown-engineered-bamboo-floor_web-square
Dune-hardwood-flooring-profile_web-square
MEADOWS_allwood-hardwood-floors-web-square
Dunthorpe-hardwood-flooring-profile_web-square
ACACIA-hardwood-flooring-profile_square-web
Avery_Allwood_hardwood-flooring-web-square
Natural-hardwood-flooring-profile_web-square
SLATE_allwood-hardwood-flooring-web-square
Champagne-Select-hardwood-flooring-profile_web-square
Champagne-hardwood-flooring-profile_web-square
Blanc-hardwood-flooring-profile_web-square
Astoria-hardwood-flooring-profile_web-square

Find Us

Allwood Hardwood & Bamboo Flooring
PO Box 1788,
Tualatin, OR 97062

Call Us
Tel: 503-255-7976
Fax: 503-255-2017

Hours
Monday—Friday: 8:00AM–5:00PM

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