Allwood supports local retailers, and does not allow the sale of our products via ecommerce sites.
The Allwood Cares message echoes through everything we do. How and where we sell our products is no exception. Our desire is to provide the highest quality products and superior customer service. We understand installing new hardwood floors is a considerable investment; and we work relentlessly to ensure our customers feel confident and supported throughout the entire Allwood experience. Our customers know that if there is ever an issue, any concerns will be met with care and understanding. It is because of our commitment to our customers and our product that we choose to refrain from selling Allwood hardwood and bamboo flooring online or through eCommerce websites.
We hand-select Distribution and Retail partners, who reflect our high standards and values, to carry the Allwood line. We make sure our trusted retail partners are experts in Allwood products and wood flooring, able to provide exceptional customer service and practical advise that is specific to the unique demands of real wood products. Hardwood and Bamboo floors are made from natural materials that require proper storage, shipping and installation. Improper handling or maintenance can cause irreparable damage and possibly void its warranty. That’s why we feel it is imperative to provide local, accountable partners to support our customers.Authorized Allwood hardwood or bamboo dealers guide customers through every step of the process and offer advice specific to their geographic area. They are able to be on-site when the product arrive or if there is ever and issue. Their showrooms provide customers the best way to experience real wood flooring; granting the opportunity to touch the material, notice the depth of the color, and examine—first hand—the quality of Allwood floors.
Our website is a great resource for inspiration, and can even be useful in planning certain aspects of a project. This includes color suggestions and product specs, as well as, installation photos to help get a feel for a how our products will look. It is also a great way to get to know our company and its principals. However, nothing quite compares to professional guidance and in-person experience one can only receive from a trusted expert.